Terms and Conditions

1.  
   • a) In these Conditions Wydels is the trading name of Wydels (UK) LTD and is called "the Company", "the goods" means the goods the subject of the Contract between the Company and the Customer. "The Price" means the prices specified in the Company’s Price List as published on the Wydels website.
   • b) The Company reserves the right to amend these Conditions and/or its Price List from time to time on its website.


2. Unless otherwise provided in the Contract
   • a) Prices of goods and the Conditions applying shall be those ruling at date of receipt of order or if pursuant to a valid quotation the price shall be as stated in the quotation.
   • b) The price is exclusive of Value Added Tax or any other tax duty tariff or charge arising in the United Kingdom and which the Customer is also liable to pay.
   • c) All orders of a minimum value of £75 (excluding VAT) will be delivered free of charge.
   • d) Orders to the value of less than £75 (excluding VAT) shall be subject to a delivery charge of £7.50 plus VAT (£8.80 inclusive).


3.  
   • a) No order will be processed by the Company until the payment has been received in full and cleared funds. Payment may be made by any of the methods detailed on the Wydels website from time to time.
   • b) No order is valid unless and until the company confirm it by e-mail.
   • c) Once we have accepted the Customer’s order, the Customer may not cancel it, other than as detailed in these Conditions or as agreed with the Company in writing.
   • d) It is the responsibility of the Customer to satisfy itself that the correct quantities of the goods are ordered and that the goods ordered are suitable for the purposes for which the Customer requires them.


4.  
   • a) It is the Company’s policy to continually improve the design, materials and methods of manufacture of the goods it supplies, and the Company therefore reserves the right to change the specification of the goods from time to time. However, the Company will not make any significant changes to the goods the Customer has ordered without the Customer’s agreement.
   • b) The Company reserves the right to make any changes in the specification of the goods if it is necessary to comply with any safety requirements or other changes in the law.
   • c) The Company will use its best efforts to supply the Customer with the exact goods it has ordered but, if this is not possible, the Company will notify the Customer as soon as possible of any alteration to the specification and, where this alteration is fundamental to the goods the Customer has ordered, the Customer may cancel the order and any payments will be refunded.
   • d) If, for any reason beyond the Company’s reasonable control, the Company is unable to supply a particular item of the goods, the Company will notify the Customer as soon as possible. With the Customer’s agreement, the Company will replace those goods with items of at least equivalent quality and value.


5.  
   • a) The risk in respect of all goods supplied under the Contract shall pass to the Customer upon delivery.
   • b) The Company shall be liable for damage or loss of the goods in transit.


6. The ownership of the goods passes to the Customer on delivery of the goods.


7.  
   • a) The Company will use all reasonable endeavours to have the goods delivered within 5 working days of receipt of the order.
   • b) In those cases when the Company is not able (for whatever reason) to deliver then the Company will inform the Customer within 4 working days of receipt of the order with the reason for non delivery.
   • c) Delivery shall be deemed to have been effected when the goods are handed over to the Customer or an agent of the Customer appearing to have the authority to receive them or as otherwise stated in the order.
   • d) Any delivery times and dates the Company gives are given in good faith but are only approximate. The Company will make all reasonable efforts to deliver the goods in a reasonable time but will not be liable for any claim of compensation, of any description, that may result from delivery being delayed due to reasons beyond the Company’s reasonable control. If delivery is delayed beyond [14] days after the specified date, not due to any act or omission by the Customer, the Customer may cancel the order by notifying the Company as soon as possible. Such notice should be confirmed by e-mail.


8.  
   • a) No goods may be returned to the Company save in accordance with this clause or with prior agreement.
   • b) If a Customer wishes to return any product, he must inform the Company as soon as possible and in accordance with this clause.
   • c) The Customer may cancel the contract for the goods at any time within 7 working days of the date of delivery of the goods by giving notice to the Company.
   • d) The Customer must notify the Company as soon as possible of any alleged defect, shortage in quantity, or damage of or to the goods delivered. It is important that the Customer informs the Company promptly of any defect, damage, shortage or non-delivery in writing. Otherwise, it will be presumed that the goods have been delivered in accordance with the order, as accepted by the Company, are complete and are not defective or damaged in any way which would be apparent on reasonable examination of the goods.
   • e) If the goods or delivery is not in accordance with the order, as accepted by the Company, then the Customer may ask to return the goods in accordance with sub-clause 8(f) below.
   • f) When the Customer asks to return the goods (whether pursuant to clause 8(c), 8(d) or otherwise), he must follow the procedure on the Return Page (as amended from time to time), by stating the reason to be either ‘damaged goods on receipt’ ( he must sign to that effect), ‘wrong part supplied’, ‘Faulty Product’, ‘Product wrongly supplied’ or another reason.
   • g) The Company will inform the Customer within two working days of what action will be taken.
   • h) If the Customer exercises his right to cancel the contract pursuant to clause 8(c) above, the Company will arrange for the goods to be collected, at the sole cost of the Customer as detailed on the website. Until the goods are collected by the Company’s authorised representative, the Customer must take all reasonable care of the goods. Upon return receipt of the goods (or 30 days after receipt of the Customer’s notice to cancel in accordance with clause 8(c) above (whichever is the earlier)) the Company shall refund to the Customer payments made by the Customer for the returned goods, less the Company’s cost of collection. The Customer must provide all reasonable assistance to the Company to facilitate the return of the goods and shall make the goods available to the Company for such collection.
   • i) If the Customer wishes to return the goods in accordance with clause 8(d) above, the procedure detailed on the Return Page of the website will be followed.


9.  
   • a) Save as aforesaid the Company shall not be liable for any claim or claims for indirect, consequential or special loss or damage suffered or incurred by the Customer (whether in contract or in tort including negligence on the part of the Company its servants or agents).
   • b) If the Company is held liable to the Customer for any reason, including for its fault or negligence, the Company will only be responsible for any losses which are reasonably foreseeable.
   • c) Without prejudice to the generality of the foregoing, nothing shall operate or restrict the Company’s liability for breach of any obligation arising from the Sale of Goods Act 1979 and/or the Supply of Goods and Services Act 1982, as against the Customer if it is dealing as a consumer as defined by section 12 of the Unfair Contract Terms Act 1977. Nothing in these Conditions will effect or reduce the Customer’s legal rights in respect of faulty or misdescribed goods.


10. No failure to exercise and no delay in exercising any right, power or privilege in these Conditions or the Contract shall operate as a waiver thereof nor shall any single or partial exercise of any right, power or privilege preclude any further exercise thereof or the exercise of any other right power or privilege. The rights and remedies in these Conditions and the Contract provided are cumulative and not exclusive of any rights or remedies provided by law.


11. Neither the Company nor the Customer shall be liable for any loss or damage caused by any event beyond its reasonable control. Should any event occur for more than 30 days, either the Company or the Customer may cancel or suspend the Contract on 7 days notice to the other.


12. If any provision of these Conditions is decided by any competent authority to be invalid or unenforceable, the other provisions of these Conditions and the remainder of the provision in question shall not be affected and shall remain valid and enforceable.


13.  
    • a) This agreement shall be deemed to have been made in England and the construction validity and performance of this Agreement shall be governed in all respects by English Law.
    • b) The parties submit to the non-exclusive jurisdiction of the High Court of Justice in England but this agreement can be enforced in any Court of competent jurisdiction.


14. These Terms and Conditions cover the United Kingdom and Eire. Any orders received from outside those countries are accepted on the sole discretion of the Company, and may be subject to additional or amended conditions, which will be notified to the Customer, when the order is acknowledged. 26/04/01

Wydels Ltd
Company Registration in England & Wales: 5697661
VAT no. 763 8941 85

Registered Office -
Unit A
Gaydon House
Trevithick Road
Corby
Northants
NN17 5XY

Site Enquiries -
enquiries@wydels.co.uk

Ecommerce Enquiries -
admin@wydels.co.uk